GoCardless and anvil target automated billing for telcos and MSPs

GoCardless and anvil said on 28 July 2026 that they are partnering to launch automated payments for telecoms and managed service providers. Finextra described GoCardless as “the bank payment company” in its report on the announcement. The practical point is straightforward: recurring billing is becoming more tightly linked to operational software for sectors that manage many customer accounts, invoices, and payment events.

The announcement matters because telcos and MSPs rarely deal with simple one-off checkout flows. They usually need repeat billing, dunning, customer account management, and clear reconciliation across multiple payment statuses. When a billing platform and a bank payment rail provider combine their workflows, the goal is usually less manual chasing and fewer disconnected systems for finance and operations teams.

Why this kind of partnership matters

For operators, the value is not the partnership itself but what it can reduce. If billing, collections, and account management sit closer together, teams can spend less time stitching together separate tools and more time managing exceptions. That is especially relevant in telecom and IT services, where payment timing and service continuity can be tightly linked.

It also reflects a broader pattern in business payments. Buyers increasingly want payment rails that fit into the software they already use, rather than a separate collection layer that finance has to reconcile later. That is why payments infrastructure is moving toward embedded workflows, whether the money moves over bank rails, cards, or digital assets.

Operational limits and what teams still have to watch

The main limitation in any automated billing rollout is not the software pitch, but the edge cases. Failed payments, mandate issues, customer disputes, refunds, and reconciliation gaps still need an owner. Telcos and MSPs should expect to define who handles retries, who reviews exceptions, and how payment status updates flow into the billing ledger.

That is where the implementation details matter more than the announcement. A useful setup is one that keeps finance, support, and operations aligned on settlement timing, payment failure handling, and reporting. If those controls are weak, automation can simply move the same problems faster.

What to watch next

The next question is whether the partnership stays focused on telecom and MSP workflows or expands into other recurring-revenue sectors. For buyers evaluating their own stack, the real test is whether the combined workflow can reduce manual reconciliation and improve collection reliability without adding complexity elsewhere.

For businesses comparing payment infrastructure for recurring revenue, the broader lesson is to look beyond the collection method and evaluate the full operating flow. If you are building or modernising payment acceptance, Radom’s crypto payments page is a useful reference point for how hosted checkout, payment links, invoices, subscriptions, and payouts can sit in one system, especially when finance teams want cleaner settlement and reporting.