A United Nations research institute has developed an artificial intelligence-powered avatar to represent refugee experiences

The United Nations University Center for Policy Research has developed AI-powered avatars, Amina and Abdalla, to simulate the experiences of individuals affected by conflicts, aiming to enhance public understanding of refugee crises through interactive technology. This approach not only introduces a novel educational tool but also underscores the potential of AI in improving empathy and engagement in global humanitarian issues.

Radom Team

July 14, 2025

The United Nations University Center for Policy Research (UNU-CPR) has recently explored a unique application of artificial intelligence, creating two AI-powered avatars to simulate the experiences of refugees. With the introduction of Amina, a woman from Sudan living in a refugee camp in Chad, and Abdalla, a soldier in Sudan's Rapid Support Forces, this experiment seeks to deepen public understanding of refugee issues through interactive technology. This innovative application of AI in a humanitarian context is not just intriguing; it heralds a new avenue for educational tools in global crises management.

Interactive tools like these avatars offer a novel method for engagement, providing users with a personalized narrative that can enhance empathy and understanding. The fictional characters of Amina and Abdalla, while not real individuals, are based on the archetypal experiences of thousands who face similar challenges. This virtual interaction may help users grasp the complexities and human aspects of refugee situations that are often lost in traditional news coverage or reports.

However, the implementation of such technology is not without its challenges. During the initial access attempts, potential users experienced technical difficulties, a reminder of the practical hurdles that can impede digital educational efforts. Moreover, the ethical considerations of using AI to simulate real human suffering must be carefully managed. The creators must navigate the fine line between fostering sympathy and trivializing trauma.

It's also important to note the declarative intent behind this initiative. As reported by TechCrunch, Eduardo Albrecht, a Columbia professor and senior fellow at UNU-CPR, emphasized that this project was exploratory-a conceptual test rather than a proposed solution for the United Nations. This distinction is crucial, indicating a responsible approach to the development and potential deployment of AI in sensitive areas.

This intersection of AI and humanitarian aid could potentially extend to broader applications in fintech and global aid distribution. Tools similar to Amina and Abdalla could be instrumental in streamlining aid processes or in the training of personnel in crisis scenarios. For instance, deploying AI avatars could simulate financial negotiations or crisis budget management within refugee camps, providing training scenarios for workers on the ground.

The initiative by UNU-CPR gestures towards an evolving landscape where technology meets humanitarian needs. If executed with care and ethical consideration, AI could significantly enhance our approach to global crises. While the project is in its nascent stages, its conceptual underpinnings could one day lead to more sophisticated applications in crisis management and beyond. As this technology develops, it could very well become a staple in educational tools for global issues, offering a bridge between technological innovation and humanitarian advocacy.

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